"We don't recommend XYZ facility," she pointed out. If callers are looking for a care facility, they'll receive options that meet their criteria. The helpline provides an unbiased resource that can walk callers through the decision-making process since the organization doesn't have a financial relationship with any facilities, Disney said. » RELATED: Rate of dementia deaths in US has more than doubled, CDC saysīy calling the helpline, anyone can receive information on local resources in their community, help in creating a care plan, information about clinical trials that they may be a good match for and much more. Confidential support is also offered in over 200 languages through a translation service. The line is staffed by master's level clinicians and specialists who are highly trained to answer questions and provide information. ![]() By phoning 80, callers receive free access to live help. The helpline can be invaluable for a patient or caregiver who is faced with a diagnosis and may not know where to turn or what steps to take.
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